How to make a special request
Many of customers rarely see or even speak to their Prestige Cleaners driver. They just set place their clothes in our can’t-miss-it yellow bag, set out the bag in the morning, and get on with their day.
We love that. The whole idea behind our pickup and delivery service is to make your life easier. The way we see it, nothing could be easier than just setting out your bag in the morning and then forgetting about it, secure in the knowledge that we’ll handle everything from there.
But what if there’s something special you’d like us to do? Say, a missing button you’d like us to fix for free? A stain that could do with some extra attention? Or a seam you’d like us to repair?
No problem! Just write a note and place it inside the bag with your clothes. Even though Prestige Cleaners is ultra modern and automated, real people run the place. In fact, a real person unpacks your bag by hand. (We do this for several reasons, one of which is to check pockets to be sure they’re empty. We hope you check pockets yourself before placing clothes in the bag, but we figure double-checking at our end is always a good idea.) So if you enclose a note, you can bet a real person will see it, read it, and act on it.
Got a special request? Please enclose a note inside your bag. And then, as usual, you can set out the bag and, knowing we’ll take care of it, get on with the rest of your day.
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